Privacy Policy

Pureluxe Water Systems

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You respond to our advertisements and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to contact and support you, as well as to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Pureluxe Water Systems

ABN: 58 606 172 210

Last updated: July 2025

1. Overview

At Pureluxe Water Systems, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us.

By visiting our website or using our services, you agree to the terms outlined below.

2. What Information We Collect

We may collect the following types of personal information:

Name

Email address

Phone number

Suburb/location

Any other information you submit via our website forms (e.g. quote or contact requests)

We also collect limited data through tracking tools like the Meta Pixel to improve our marketing.

3. How We Collect It

We collect your information when you:

Submit a form on our website

Contact us via email or phone

Request a quote or consultation

Sign up for marketing updates

Your information may also be collected automatically through cookies or browser tracking when you visit our website.

4. Why We Collect It

We collect and use your information to:

Respond to enquiries and send quotes

Deliver our services

Send marketing emails and SMS updates

Improve website performance and user experience

We only use your data for purposes you would reasonably expect as part of engaging with our business.

5. Marketing Communications

By submitting your information, you agree to receive occasional marketing communications from us via email or SMS. You can unsubscribe at any time by following the instructions provided in our messages.

6. How We Store & Protect Your Information

Your information is stored securely in our CRM system (GoHighLevel) and is only accessed by authorised team members.

We do not share, rent, or sell your personal information to third parties.

7. Cookies & Tracking

We use cookies and third-party tools like the Meta Pixel to help track user behaviour and improve our online advertising. You can disable cookies in your browser settings if you prefer not to be tracked.

8. Accessing or Deleting Your Data

You can request access to the personal information we hold about you, or ask for it to be updated or deleted, by emailing:

📧 [email protected]

We will respond to your request within a reasonable timeframe, in line with the Australian Privacy Principles.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about how we handle your data, please contact us at:

📧 [email protected]

📍 7 Cambria Ct, Newport QLD 4020